Personal data is any information, of any nature and in any support of elements that allow the identification of that natural person to be identified or identifiable.
who are the holders of personal data?
The customer or user, a natural person, to whom the data relates and who has enjoyed the services or products of GlobalSport. The customer shall be the person who celebrates the contract with Globalsport and the user is the person who uses the services or products of GlobalSport, but which may not correspond to the customer. For example, a group membership may be performed by a customer, with mandatory registration, on the enrollment platform in which they will identify two users; How many users, one might or may not be the client, and if the customer is the other group-enrolled element will always be a user who will benefit from the services purchased by the client.
At this level, Globalsport informs that it also protects personal data and respects the rights of customers and users.
What categories of personal data do we treat?
Identification data:
Identification and contact details, civil or tax identification numbers, payment data, billing/delivery address, telephone contact or email address; Date of birth, gender, products and services purchased or subscribed.
4 . basis, purposes and duration of the processing of personal data
on what grounds can GlobalSport handle your personal data?
Consent: When you have your express consent – in writing, orally or by validating an option-and prior and if that consent is free, informed, specific and uniquely. example, your consent for Globalsport to send marketing messages, to use your data identifying or using services for sending marketing messages DA Globalsport;
or
contract execution and pre-contractual diligence: when the processing of personal data is necessary for the conclusion, execution and management of the contract concluded with Globalsport, for example for the preparation of a proposal for Services or information on the address for delivery of products, for the management of contacts, information and requests, for the management of billing, billing and payments;
or
compliance with legal obligation: where the processing of personal data is necessary to comply with a legal obligation to which GlobalSport is subject, such as the communication of identification data or traffic to Entities Police, judicial, tax or regulatory or location data to ensure emergency services;
or
legitimate Interest : where the processing of personal data corresponds to a legitimate interest of GlobalSport or third parties, such as the processing of data for, quality improvement of the services rendered, the detection of fraud and Revenue protection, and when our reasons for its use should prevail over your data protection rights
consent for Minors
In case of Processing of personal data of minors, which may be subject to prior consent, Globalsport shall require that consent be provided by the holders of parental responsibilities, in particular for the purpose of providing services, to the Distance, electronically. If Globalsport has doubts about the truthfulness of this consent, it may cancel the products and services.
for what purposes and for how long does GlobalSport handle your personal data?
Your personal data are processed by Globalsport only for the period of time required to accomplish the defined purpose or, whichever is applicable, until you exercise your right of opposition, right to be forgotten or withdraw consent. After the respective storage period has elapsed, Globalsport shall eliminate or anonymize the data where it is not to be retained for a separate purpose that may subsist.
Examples of different purposes of using the data:
Marketing or sale of new products or services, analysis of consumer profiles, adaptation and development of new products or services.
Management of contacts, information or requests; Complaint management; Billing, billing and payment management; Consumption analysis.
Accountancy, tax and administrative management; Accounting and invoicing; Tax information, including sending information to the tax authority.
Network management and systems support and improvement of the networks and applications that support the service; Monitoring, improvement and support of the service.
Compliance with legal obligations.
Control of information security; Access management, registration in different platforms of applications or purchases; Management of backups; Management of security incidents.
Control of classifications and capture of images for public disclosure on GlobalSport sites and social networks in the different events held.
Cedence to third parties of personal data, to obtain timekeeping services, digital marketing, image capture/video or sending information regarding the events Globalsport.
What are the deadlines for the processing and retention of personal data?
Globalsport treats and preserves your personal data in accordance with the purposes for which it is treated and only for the required period and in accordance with the law, and the guidelines and decisions of the National Data Protection Commission. So GlobalSport:
will treat and maintain your personal data for marketing and sales until your email is deactivated or you are asked not to send correspondence to that email. Can be done by request to < a href = "mailto:info@globalsport.pt" > info@globalsport.pt through the targeted email or link present in the email sent by Globalsport.
With regard to the capture of images in evidence/events to be carried out will be kept in archive for the realization of promotional campaigns of future events to be carried out in physical or digital formats. They may be transferred to third parties for the realization of materials in physical or digital support related to the promotion of the event, the country, the region or locality where the event is held.
Preservation of data in the context of invoice complaint processes, exercise of warranty rights, complaint of products and after-sales services or lawsuits, for the period in which they are pending.
5. The form and time of collection of personal data
when and how we collect your personal data?
We collect personal data by your consent when you purchase Globalsport products or services when you download or use Globalsport products, services and applications or when you participate in market studies.
The collection can be done orally, in writing or through the websites owned by Globalsport.
But your personal information may also be collected from third parties:
-This collection takes place in cases where group registrations are performed at Globalsport events by a customer who enters the data corresponding to each user (participant).
Globalsport may also access, collect or confirm personal data on public administration sites and private entities, In particular, to confirm the accuracy of its identification and contact details.
6. Rights of the personal data subject
What are your rights?
Access right
Right to obtain confirmation of what your personal data are processed and information about them.
Right to see/hear or obtain a copy, for example invoices, of the written agreements in which it is intervener.
rectification Right
Right to request the rectification of your personal data that is inaccurate or to request that the incomplete personal data be completed.
right to deletion of data or "right to be forgotten"
Right to obtain the erasure of your personal data, provided that there are no valid grounds for its preservation, such as the cases in which Globalsport has to retain the data in order to fulfil a legal obligation.
right to portability
Right to receive the data that Globalsport has provided in digital format of current use and automatic reading or to request the direct transmission of your data to another entity that becomes the new person responsible for your personal data if it is technically possible.
right to withdraw the consent or right of opposition
Right to oppose or withdraw your consent at any time to a processing of data provided that there are no legitimate interests that prevail over your interests, rights and freedoms.
right of limitation
Right to request the limitation of the processing of your personal data in the form of: (a) suspension of treatment or (b) limitation of the scope of treatment to certain categories of data or purposes of treatment.
Customer Profile
Globalsport can profile customers based, for example, on their preferences, personal interests, use of service, location, etc., notably to provide services, increase Quality and experience of products and services, adapt marketing communications, etc., provided that such processing is necessary for the conclusion or execution of the contract between the holder and Globalsport or is based on the consent of the holder.
right to complain
Right to submit a complaint to the supervisory authority, the CNPD, in addition to the company or DPO.
Right that your number is confidential
Right not to receive disturbing calls from your private life or family peace
Right to decide on the inclusion of your personal data in a publicly accessible list – be it a list of Globalsport, the universal service provider or a third party.
How can you exercise your rights?
The exercise of rights is free of charge, unless it is a manifestly unfounded or excessive application, in which case a reasonable fee may be levied taking into account the costs.
The information must be provided in writing, but if you request it, it can be given orally. In this case, Globalsport must verify its identity by means other than oral.
The response to requests must be made within a maximum of 30 days, unless it is a particularly complex request.
Exercise them through the following addresses:
GSX Portugal Lda
Letter Rua de Barão de Forrester n º 805 4050-273 Porto
Mail: info@globalsport.pt
Phone: 228 325 248
7. Transmission of personal data
In what circumstances is there any communication of your personal data to other entities, subcontractors or third parties?
Your data may be transmitted to subcontractors to treat them on behalf of Globalsport. In this case Globalsport will take the necessary contractual measures to ensure that the subcontractors respect and protect the owner's personal data.
The data may also be transmitted to third parties – entities other than Globalsport or subcontractors-such as companies with whom Globalsport develops partnerships, in case the holder has consented-or entities to whom the data must be Communicated by law, such as the tax authority.
Under what circumstances Globalsport transfers your data to a third country?
Globalsport may have to transfer your personal data to a third country outside the European Union space. In such cases, Globalsport will ensure that data transfers are carried out in strict compliance with applicable legal standards.
8. Responsibility for Globalsport and third party services and websites
On the use and processing of personal data from GlobalSport websites, be sure to consult the rules on the use of cookies in respective websites.
Globalsport websites, products or applications may contain links to third-party websites, products or services that are unrelated to GlobalSport or are not covered by this privacy policy.
The collection or processing of personal data requested by such third parties is their sole responsibility, and Globalsport cannot be held liable, in any circumstance, for the content, accuracy, truthfulness or legitimacy of such Misuse of the data collected or processed through them.
We advise customers and users of Globalsport for this and the need, before using the websites, products or applications, to read and accept the rules relating to the processing of personal data defined by these third parties.
9. Procedural measures and security techniques
How does GlobalSport protect your personal information?
Globalsport has implemented the appropriate logical, physical, organisational and security measures, necessary and sufficient to protect your personal data against destruction, loss, alteration, dissemination, unauthorized access or any Other form of accidental or illicit treatment. Globalsport has implemented:
• Logical security requirements and measures, such as the use of firewalls and GlobalSport intrusion detection systems their systems, the existence of a rigorous policy on access to systems and information and Registration of the actions carried out by Globalsport employees on personal data of clients or users (logging)
• Physical security measures, among which a strict control of access to the physical facilities of Globalsport is highlighted, for Part of collaborators, partners and visitors, as well as a very restricted and permanently guarded access to the essential technological infrastructures of GlobalSport
• Means of data protection from the design ("Privacy by designing") using means such as mask, encryption, pseudonymization and anonymization of personal data, and also a set of privacy-friendly preventive measures ("privacy by default")
• Scrutiny, auditing and control mechanisms to ensure the Compliance with security and privacy policies
• An information and training program for Globalsport
Employees and Partners • Access rules for customers or users of certain products or services, such as the The introduction of a password, in order to strengthen the control and security mechanisms.